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Carers Passport

The Carers Passport is free and available for Carers, aged 18 or over, who provide care for a Plymouth resident, of any age. 

Our Family and Friend Carer Passport helps:

  • You identify as a carer
  • Us recognise you as a carer

We are making a commitment to you as a carer to recognise and value the support you provide, the expertise you bring and the needs you have in terms of your own health and welfare. Research shows that unpaid carers of family or friends routinely neglect their own health and care needs in order to prioritise the needs of the person they care for. We will help Family and Friend carers to access the support you need to maintain good physical and mental wellbeing for yourself. This will enable you to continue your caring role and, when appropriate, we can help you relinquish some aspects of your caring role. For further information and to download the Carers Passport Booklet please click this link to Plymouth Online Directory 

The passport also offers discounts on a range of activities across the city to help you to look after your own health and wellbeing because if you look after someone, it’s important to look after yourself too. Please see the list of businesses who are currently offering discounts below.

We are looking for local businesses and individuals who may be willing to offer discounts/concessions on their products and services to carers; a great way to support local carers and local businesses. For further information, please email caringforcarers@improvinglivesplymouth.org.uk.


C R Stanley Carpets Logo 

C R Stanley Carpets

10% discount

87 Crownhill Road
Plymouth
PL5 3BL

Roly's fudge logo                         

Roly's Fudge Plymouth

10% discount

29 Southside Street
Plymouth
PL1 2LE

Phone: 01752 651940

Curves Logo-fitness-for-women.png                         

Curves Plymstock

10% discount

Unit 2 Lower Ground Floor
11/13 Radford Park Road
Plymstock
PL9 9DG

dartmoor zoo.png 

Dartmoor Zoological Society

Free carer admission

Dartmoor Zoo

Sparkwell
Plymouth
Devon
PL7 5DG
United Kingdom

Evans Harvey Solicitors Logo                         

Evans Harvey Solicitors

10% discount

37 & 39 Morshead Road
Plymouth
PL6 5AD

Phone: 01752 785715

Flapjackery Logo 

Flapjackery

10% discount

Our Plymouth store is located on the historic Barbican, 25 Southside Street (the old Yarmouth stores). Pop down anytime between 10am-5pm and our amazing staff Grace and Sarah will be happy to help.


For any local business enquiries regarding corporate orders, feel free to give our shop manager Grace a call on 01752 651250 or email: barbican@flapjackery.co.uk

Greener Ways                         

Greener Ways

5% discount

38 Littlewood Close
Plympton
Plymouth
PL7 2HB

Phone: 01752 309050

Larry Speare logo                         

Larry Speare Carpets

5% discount

163-179 Rendle Street
Stonehouse
Plymouth
PL1 1TP

Phone: 01752 220964

Libra Counselling Logo 

Libra Counselling

10% discount

Phone: 07860219581

Plymouth Arts Cinema Logo 

Plymouth Arts Cinema

5% discount - use code "CARERSPAC5%"

Plymouth Arts Cinema

Arts University Plymouth (formerly Plymouth College of Art)
Tavistock Place
Plymouth
PL4 8AT

Roper James Solicitors logo                         

Roper James Solicitors

10% off wills

3 St Andrew Street
Plymouth
PL1 2AH

Phone: 01752 546448

St Budeaux Motor Spares logo                         

St Budeaux Motor Spares

10% discount

116 Victoria Road
St Budeaux
Plymouth
PL5 1RA

Phone: 01752 365618

Thompson & Jackson Solicitors logo                         

Thompsom & Jackson Solicitors

10% discount

4-5 St Lawrence Road
Plymouth
PL4 6HR

Phone: 01752 665037

Wolferstans Logo                         

Wolferstans Solicitors

£50 off wills and lasting power of attorney


Plymouth Office
60 - 66 North Hill
Plymouth
PL4 8EP

Phone: 01752 663295


National Discount Schemes for Carers

Having a caring role can sometimes take a toll on your finances. There are some organisations that have put together schemes to help carers get deals and discounts on everyday items and more, e.g. offers on holidays. These can help you to save penny's making your money go further which can be crucial when every penny matters!

Discounts for Carers Logo

National discount offers carers, paid or unpaid, money saving deals and vouchers for a wide range of shops, holidays and utilities. 

Latest deals emailed to your inbox
Free to use and no fees ever
Save hundreds of pounds
Exclusive deals for carers
Over 300 big name brands
Visit their website for more information www.discountsforcarers.com

Carers Smart Logo

CarerSmart is a scheme put together by Carers Trust to offer carers discounts such as cash back, reductions, discounts and benefits on insurance, travel and high street shops and much more. Joining is easy and free, once you're a member, you can benefit from a wide range of offers including:

Cash back on shopping from numerous high street retailers.
Best rates from energy providers.
Reductions on insurance renewals.
Discounts on holidays and travel arrangements.
Reduced price lifestyle activities.
Free legal advice services.
For more information or to register visit https://carers.org/grants-and-discounts/carersmart-discount-club.

Free Cinema Entry for Carers

Did you know that unpaid carers can enjoy free cinema tickets? With a CEA Card, which costs just £6, carers can receive complimentary tickets when accompanying the person they care for, ensuring they can provide assistance throughout the movie.

To be eligible for a CEA Card, the person you care for must receive one of the following:

  • Disability Living Allowance (DLA)
  • Attendance Allowance (AA)
  • Personal Independence Payments (PIP)
  • Armed Forces Independence Payment (AFIP)

For more information on eligibility and to apply, please visit the official CEA Card website.

Additionally, it's worth checking if your local cinema offers Theatre Access Passes, which may also include free carer tickets.

Secret Cinema also offers a complimentary ticket for carers, with proof provided via a DLA or PIP letter, or a Blue Badge. To take advantage of this offer, simply book in advance through their website. Discover a new, immersive cinema experience beyond the everyday.

For more information or to register please visit: Home - CEA Card

Free offers for carers

When planning a day out with the person you care for, it’s always beneficial to check if a "carer goes free" policy is available. Many attractions now offer discounted or complimentary entry for carers, which can make outings more accessible.

If you have a specific destination in mind, the most efficient approach is to contact the venue directly to inquire about their carer policy. Alternatively, you can perform a quick Google search, for example, by typing "National Trust carers go free." Typically, the top search results will direct you to the relevant information, including access passes and details on how carers can receive free entry.

Here are some popular attractions that may offer free entry for carers:

  • Blackpool Pleasure Beach
  • Cinemas nationwide
  • Chessington World of Adventures
  • Chester Zoo
  • Disneyland Paris
  • Edinburgh Zoo
  • Jarrow Hall
  • Legoland
  • National Trust sites
  • Paignton Zoo
  • RHS Garden Bridgewater
  • Twycross Zoo
  • Woburn Safari Park
  • Museums across London

Carers Go Free at National Trust

The National Trust is highly recommended by our community for enjoyable days out. The Trust’s properties feature picturesque summer gardens ideal for picnics, cafes, and engaging family activities such as nature trails. Additionally, there are refreshing coastal walks for those who appreciate connecting with the ocean.

The National Trust offers an Essential Companion card, which allows both the carer and the person they are accompanying to enter free of charge. While it is not necessary to obtain this card to benefit from free admission, having it can streamline future visits and enhance convenience.

Please be aware that while most National Trust locations no longer require advance booking, some still do. It is advisable to check whether your chosen site requires pre-booking to ensure a smooth visit.

For further information please visit: Home | National Trust

How can I prove that I'm an unpaid carer?

We recommend verifying specific requirements directly with the venue or location you plan to visit. Commonly accepted documentation to demonstrate carer status includes:

  • Attendance Allowance (AA) letter
  • Carer’s Allowance award letter
  • Disability Living Allowance (DLA) letter
  • Personal Independence Payment (PIP) letter
  • Armed Forces Independence Payment (AFIP) letter
  • Valid Blue Badge

Please ensure that these documents are dated within the last 12 months to be considered valid.