A charity at the heart of our community, supporting and inspiring people to improve their physical and mental health and wellbeing.

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Contact Us

We have two sites as well as working within the community. Depending on the reason for your contact there are a variety of contact options for you to choose from.

For individual contact details for projects/teams within Improving Lives Plymouth, please follow the appropriate link in the 'Our Services' menu to that project's pages.

If you are unable to contact us via telephone using 01752 201766 then please click here to send us an email stating the support you require.


The section below is for people who wish to provide a compliment or complaint.

Improving Lives Plymouth aims to provide the best possible service, working to national quality standards in all activities. We would like to hear your views on the service you received whether it be a compliment, feedback or complaint. This is your opportunity to let us know what we do well or what we could do better. Your views are very important. 


Compliments and Feedback
Your views are really important. They can help shape our future development and ensure our service users’ needs are being met.  This can also support applications for funding and quality accreditation assessments.

Complaints
We recognise that from time to time things can, and do, go wrong.  This can lead to dissatisfaction and frustration.  Please let us know if you are unhappy with the service you have received and we will make every effort to resolve your complaint.  We can contact you to discuss your complaint, with your permission. As a user of Improving Lives Plymouth Services, your views are really important to us.