Veteran Carers Project Worker

PROJECT SUMMARY

Plymouth Veterans and Family Hub is run by veterans and their families for veterans and their families and works with a range of organisations in the city to shape better pathways and provides:

• Social activities
• Peer support and mentoring
• Information, advice, and guidance for the following:
  • Employment, Housing Support, Mental Wellbeing, Unpaid Carers Support, Welfare Benefits.
• Dedicated support to unpaid carers.

The Hub works, with a range of service providers, to help veterans get the support that they are entitled to under the Armed Forces covenant. 

ROLE SUMMARY

This role will undertake statutory assessment on behalf of Plymouth City Council to look at the impact of a client’s role as an unpaid carer.  You will be responsible for running drop-in support groups, activities, and events to support veterans and their families.

The Veteran’s Hub often has events and activities outside of normal working hours this includes evenings, weekends, and bank holidays.

As this role has a regular outreach element, the ability to drive and use of a personal vehicle would be an advantage.

RESPONSIBILITIES

You will be required to meet contractual and grant requirements by delivering information, advice, and support services in a one to one or group setting.

You will work closely with volunteers to enhance service delivery.

You will engage with service users on a formal and informal level to ensure they are involved in the coproduction of service delivery.

You will be required to work closely with your line manager to contribute towards developing plans, monitoring, evaluating, and producing regular reports.

You will be accountable for the use of charitable funding.

You will be an active member of the Improving Lives Plymouth team working closely with peers to develop cross project delivery to provide a wraparound service to our service users reducing the need for them share their story when moving between different teams within the organisation.

You will be required to assist with the implementation of identified accreditation standards.

You will be required to undertake any additional training relevant to the role to contribute towards your continued professional development.

You will carry out any other tasks which may be within the scope of the post to ensure the effective delivery and the needs of the service.

TASK LIST

1. Provide information, advice, and support to service users including those who have disabilities or mental health conditions in areas such as health and social care and welfare benefits.
2. Assist with Carer enquiries and support to undertake Statutory assessments.
3. Liaise with statutory & voluntary agencies on behalf of service users and maintain positive relationships with them
4. Assess need and create action plans with service users that focus on their choices, strengths, and responsibilities
5. Maintain accurate records and manage a caseload to contribute towards project monitoring and reporting
6. Visit service users either at home or in the community following a risk assessment
7. Keep up to date with legislation, case law, policies and procedures relating to your work and attend appropriate training.
8. Undertake other tasks that are appropriate to the role and job description.

CLICK HERE DOWNLOAD FULL JOB DESCRIPTION AND PERSON SPECIFICATION

Application Process

• Closing date for applications:   12th May 2024 @ 23.59
• Interview date: 24th May 2024

If you wish to apply for this role, please draft a C.V. that includes your full name, permanent address, telephone and email contact details. Also include two references, one of whom must be your current or most recent employer (we will not contact them unless you are provisionally offered the role).

The C.V. must outline your full employment history in a chronological order with start and end dates and a summary of the key responsibilities undertaken within each role.

In addition to your C.V. please complete a written statement (2 pages maximum) clearly demonstrating how you meet the person specification for this role and your motivation for applying.

Send all applications to hr@improvinglivesplymouth.org.uk via the 'Apply now' button 

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