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COVID-19 Information

We understand that this is a difficult time for everyone and want to assure you all that although Sensory Solutions building is closed to the public due to the Coronavirus our staff are still available for telephone advice, information and support 01752 201899 during the usual hours of 9am - 5pm Monday-Friday or email sensorysolutions@improvinglivesplymouth.org.uk

If you live in Plymouth and need help with your NHS hearing aids or have run out of batteries please do not hesitate to phone us regarding retubing, cleaning of aids and we will update you on what we can offer.

If you are unsure about whether your next Royal Eye Infirmary (REI) appointment will be going ahead please contact Julie Lewis, Low Vision Advisor 01752 201899 option 3 to discuss. Some outpatients clinics will be offering telephone consultations as an alternative to face-to -face appointments.'

Click here for our guide on how to maintain your hearing aid during lock down

Here are some other organisations offering services and advice which you may find helpful.

Please use the following links for BSL Information related to COVID-19 

RNIB Helpline 0303 123 9999
Macular Society Advice and Information Service 0300 3030 111
Hearing Link Call or text 07526 123255
Guide Dogs Covid-19 Sight Loss Information Line on 0800 781 1444
Calibre Talking Books 01296 432 339
Action on Hearing Loss 0808 808 0123