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Advice Plymouth

Improving Lives Plymouth and Citizen’s Advice Plymouth are working together in a joint contract with Plymouth City Council to provide a joined-up quality information and advice services across Plymouth - Advice Plymouth.

Improving Lives Plymouth is running the Advice Plymouth Drop-In service at Ernest English House, providing specialist casework and other one-to-one support.

Part of Citizens Advice Plymouth and Shelter are now also based at Ernest English House, helping to provide a one stop shop for service users.

Opening Times


Mon - Fri: 9.00am - 5.00pm

Last assessment at 4:15pm

We are closed on all Bank Holidays and the week between Christmas and New Year.


Monday 9am-5pm

Tuesday 9am-6.30pm

Wednesday 9am-5pm

Thursday 9am-6.30pm

Friday 9am-5pm

Saturday 9am-12pm

Advice Plymouth Drop-in Service
Ernest English House
Buckwell Street

Phone: 0300 3309 043

Contact Us

Website: www.adviceplymouth.org.uk