COVID-19 information

Find information on what Coronavirus (COVID-19) might mean for you or someone you care for

The Department for Health and Social Care have released advice specifically for those looking after a family member of friend through the Coronavirus crisis. The advice has been developed with input from Carers Trust and Carers UK. https://www.gov.uk/government/publications/coronavirus-covid-19-providing-unpaid-care/guidance-for-those-who-provide-unpaid-care-to-friends-or-family

If you are concerned about what Coronavirus might mean for you, or someone you care for, we recommend you visit the Carers UK website. Carers UK have put together really useful information on Coronavirus that is relevant for carers and the people they care for. The information is being updated on a regular basis.

We are working closely with Plymouth City Council and our Board of Trustees and Senior Management Team to manage the risks to the smooth running of the services and activities we deliver related to the outbreak of Coronavirus (COVID-19).

We understand this is a worrying time for everyone and we would like to reassure you that we are continuing to support carers. However, some of our services may look a little different over the next few weeks as our staff will be working remotely.

We continue to be available on the telephone during the usual hours of

9am - 5pm Monday-Friday and team members will be on hand to talk to you during these hours.

We are not able to offer medical advice, if your query is concerning a medical matter, please follow the NHS advice at https://111.nhs.uk/covid-19 Further advice is available from the Government at www.gov.uk/government/organisations/department-of-health-and-social-care and Carers UK at https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19

If you become unwell and are worried about looking after the person you care for, please contact Plymouth City Council on 01752 668000.

Support Groups

Following advice from the Government, we have taken the decision to suspend all support groups until further notice.

Training

All face to face training courses have been cancelled until further notice. If you would like to access online courses by visiting https://carersdigital.org/login/index.php and creating an account using the free digital code DGTL1922

Carers Assessments

We are continuing to offer assessments and reviews. These will be undertaken over the telephone and not be face to face until further notice.

Please do not hesitate to contact us on 01752 201890 with anything you require support with over the next few weeks. We will endeavour to keep you up to date with further important news by email and on our website.

Personal Protective Equipment (PPE)

If you are an unpaid carer Caring for Carers may be able to provide PPE if you meet the criteria of need as laid out in this Personal Protective Equipment Document