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COVID-19 information 

Find information on what Coronavirus (COVID-19) might mean for you or someone you care for

The Department for Health and Social Care have released advice specifically for those looking after a family member or friend through the Coronavirus crisis. The advice has been developed with input from Carers Trust and Carers UK. Click here for further information

If you are concerned about what Coronavirus might mean for you, or someone you care for, we recommend you visit the Carers UK website. Carers UK have put together really useful information on Coronavirus, testing and receiving the vaccine. The information is being updated on a regular basis. 

We are working closely with Plymouth City Council and our Board of Trustees and Senior Management Team to manage the risks to the smooth running of the services and activities we deliver related to the outbreak of Coronavirus (COVID-19). 


These pages include information specific to Plymouth about coronavirus (COVID-19), how local services are affected and how to ask for support.


We understand this is a worrying time for everyone and we would like to reassure you that we are continuing to support carers. However, some of our services may look a little different as our staff will be working remotely. 


We continue to be available on the telephone during the usual hours of 

9am - 5pm Monday-Friday and team members will be on hand to talk to you during these hours. 


We are not able to offer medical advice, if your query is concerning a medical matter, please follow the NHS advice at https://111.nhs.uk/covid-19 .


If you become unwell and are worried about looking after the person you care for, please contact Plymouth City Council on 01752 668000.


Support Groups

All of our support groups are now running face to face but with some restrictions on numbers able to attend, depending on the space available at the venue. 


All face to face training courses have been cancelled until further notice. However, we are running some training virtually. Please click here for further information and how to book a place.

If you would like to access online courses please visit https://carersdigital.org/login/index.php and create an account using the free digital code DGTL1922

Carers Assessments

We are continuing to offer carers assessments and reviews. These will be undertaken over the telephone and not be face to face until further notice.


Please do not hesitate to contact us on 01752 201890 with anything you require support with. We will endeavour to keep you up to date with further important news by email and on our website.

Personal Protective Equipment (PPE)

We are currently offering free PPE for COVID-19 needs to unpaid carers who do not live with the person or people they care for. This will be available until the end of March 2022 and can be accessed by telephoning 01752 201890

This offer is available to cover needs for PPE that have arisen due to COVID-19. If you would normally use PPE because of the nature of the care you provide, you should continue to access it through your normal routes.

If you live with the person or people you care for, you do not need to wear PPE unless advised to do so by a healthcare professional, like a GP or nurse.