Housing and Homelessness Concerns

We provide practical advice and support to help you understand your housing rights and options.

We can help with:

• Devon Home Choice applications, including new applications, updates, and understanding housing banding decisions
• Challenging or querying banding assessments
• Advice if you are at risk of homelessness
• Support with Section 21 notices and understanding your rights as a tenant
• Concerns about your landlord, including repairs and tenancy issues
• Help with housing disputes
• Advice where accommodation may be unsafe or unfit to live in
• Guidance on accessing support for home adaptations, particularly where health or disability impacts daily living

We aim to help you understand your rights, prevent homelessness where possible, and access appropriate housing support services.

Self-Help Housing Information and Support

You may also find the following services helpful:

• Plymouth City Council – Housing Advice and Homelessness Support
  https://www.plymouth.gov.uk/housing
  Information about homelessness prevention, housing options, and support available in Plymouth.
• Devon Home Choice
  https://www.devonhomechoice.com
  Apply for social housing, update your application, and view housing banding information.
• Shelter – Housing Advice
  https://www.shelter.org.uk
  National housing charity offering guidance on evictions, tenant rights, homelessness, and housing conditions.
• Citizens Advice – Housing Help
  https://www.citizensadvice.org.uk/housing
  Advice on tenancy rights, landlord disputes, housing benefits, and homelessness.
• Plymouth Home Improvement Service (for Home Adaptations)
  https://www.livewellsouthwest.co.uk/our-services/plymouth-home-improvement-service
  Support with adaptations and improvements to help people live safely and independently at home.