Support with your disability forms (Attendance Allowance (AA) and Disability Living Allowance (DLA))

In order for us to support you through the disability application process, please follow the steps below:

1) Return the Signed Form:

Once you've received your form, please sign it and return it to us at:
Improving Lives Plymouth, Ernest English House, Buckwell Street, Plymouth PL1 2DA.

You can do this by:

• Posting it through our letterbox (available 24/7)
• Handing it in at reception during opening hours 09:00 -16:00
• Asking a trusted friend or family member to bring it in on your behalf

2) Complete the Authority Form:

Please complete the form below and return this to us alongside your application. This confirms you are happy for us to act on your behalf.

Complete the authority form (Adobe Sign) to complete the authority form online.

3) Collect Supporting Evidence:

Start gathering medical evidence to support your application. This can include:

• A Patient Summary from your GP (not your full medical records)
• Any hospital letters
• Statements from support workers or healthcare professionals

4) Wait for a project worker to contact you.

This will be within approximately 5 working days of receiving your signed form to arrange an appointment.

If you have any questions or run into any issues with the process, please don't hesitate to contact us. We're here to help.